Pay, a dominant player in the United Payments Interface (UPI)-based payments space, has come out with an advisory, detailing ways in which users can avoid being subject to fraud on the platform.
Google Pay has urged users to keep their UPI PIN a secret, download only trusted apps, and use the payment app to reach customer care.
The advisory comes in the backdrop of increased cases of fraud, where money from bank accounts of users have been swindled using UPI.
“As UPI has grown in India, it has brought into the fold many users who are new to digital payments. The key to the continued success of the rails is user education, to ensure that users transact digitally in a way that’s aware and secure,” said Ambarish Kenghe, director – Product Management, Google Pay.
The recent communication is part of a larger user education drive that Google announced for India earlier this year in collaboration with the Data Security Council of India and several ecosystem partners, including banks and fintech companies, it said. It will continue to invest in the outreach over the coming months, Google Pay said.
In July, the UPI platform said it would send app notifications as well as SMS to inform users about the direction of money flow – underscoring that users are sending money from their accounts when they approve a UPI collect request.
As UPI transactions grow, frauds are becoming commonplace.
The National Payments Corporation of India, which built the railroad, said UPI has hit a landmark one